Quote:
Originally Posted by krazy
Below is the EXACT email i received in response to asking about the new cost and VIP being not as good value:
We are reviewing this
Neil Berkett | Chief Executive Officer
Virgin Media
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I just got this
Quote:
Hi,
Neil has asked me to contact you regarding your email concerning the recent announcement concerning the charge for HD channels. I have tried to call you on your mobile however only voice mail was available. I would like to discuss this issue with you in more detail and I can be contacted between the hours of 9am to 4pm Monday to Friday.
Regards June
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when I left my phone in the office i knew they would call
---------- Post added at 10:15 ---------- Previous post was at 09:58 ----------
Just called june
She said they are working on making the VIP better before the end of the year. But in the mean time we will give VIP customers 7 pounds off for 6 months. Only be offered to VIP customers that have be in contact with June or might be able to get it though retentions. She said the code isn't active and to ring back 2nd Aug and add Sky HD.