Quote:
Originally Posted by janipewter
Long story short my cable modem just had liquid spilt on it and it's now totally ****ed. I just spoke to Indian tech support on the phone, they said it would take 3 to 5 working days for me to get a replacement. Is there no way I could get an engineer to just drop one round this evening or tomorrow morning between installs? What time is UK tech support back on?
Thanks
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If you ordered it before 3pm which it appears you have, then on average it is usually next day plus one means it may come Thursday if you are lucky.
If you had said that you had spilled liquid on it then you could have been charged I believe £50 for the replacement or possibly more.