Quote:
Originally Posted by ryan2801
What gets my goat more than anything is that I've built up a loyalty bonus years before VM took over. I've been on XL TV for less than a year and now if I dare downgrade it, VM will terminate my loyalty bonus of 10 odd years. That is scandalous.
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Why dont you email Uncle Neill at CEO
---------- Post added at 11:54 ---------- Previous post was at 11:52 ----------
Quote:
Originally Posted by RobboEdin
Despite what your bill may say, there is no such thing as a loyalty bonus which is earned through years of being a customer.
You should not lose any bundle discount by downgrading from TV XL unless that discount is dependent on TV XL.
Perhaps if you would care to detail your Advance Charges from your bill here then the helpful people on here will comment on whether you would lose your discount by downgrading TV XL.
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Its all about money, and always will be its what is know as RIP OFF BRITAIN