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mcr · 19-07-2010, 16:34

This one no-one is going to believe, but I swear its true. I am on a 50MB service, during the course of which I was informed that I was one of only 4 in my area! OooO.. anyway

I get a letter stating that I am downloading too much and I am quite surprised. We have 6 PC's here (2 adults and all my kids) and we are all net heavy but dont download using bittorrent. I get asked to move my download times from daytime to after 9pm (when the kids are in bed anyway).. I push and push to complain that I shouldn't be getting these restrictions and the young man on the phone says he can find anything on 'my records'. I get put through to someone else who says that I have downloaded in the last week alone 9GB.

Well well.. anyway I shrug it off and explain that basically youtube, xbox, ps3, PC's all use the bandwidth and I did explain my usage pattern to the sales team who assured me that the 50MB service was unmetered.

I get through to a 3rd person who basically mentions another day in another month where in one day I have done 13GB.. I did explain I don't torrent, but I do use usenet for downloading TV shows (I know I know), was it a usenet transfer. He said he couldn't tell me. They want me to believe they cant tell me which ports were used. I have checked my usenet client and sure enough the total transfer on average is 10GB a week. I do not use bittorrent.

A third person says the other two are 'talking tosh', to tear up the letter and continue (after I volunteered to go down to 2MB and not download).

What the hell? a letter for 9GB. Looks like I will be getting a lot of those letters when the kids break up from school...

19-07-2010, 16:34	#40
mcr Inactive Join Date: Jul 2010 Posts: 2	Re: 50Mb user claims FUP invoked This one no-one is going to believe, but I swear its true. I am on a 50MB service, during the course of which I was informed that I was one of only 4 in my area! OooO.. anyway I get a letter stating that I am downloading too much and I am quite surprised. We have 6 PC's here (2 adults and all my kids) and we are all net heavy but dont download using bittorrent. I get asked to move my download times from daytime to after 9pm (when the kids are in bed anyway).. I push and push to complain that I shouldn't be getting these restrictions and the young man on the phone says he can find anything on 'my records'. I get put through to someone else who says that I have downloaded in the last week alone 9GB. Well well.. anyway I shrug it off and explain that basically youtube, xbox, ps3, PC's all use the bandwidth and I did explain my usage pattern to the sales team who assured me that the 50MB service was unmetered. I get through to a 3rd person who basically mentions another day in another month where in one day I have done 13GB.. I did explain I don't torrent, but I do use usenet for downloading TV shows (I know I know), was it a usenet transfer. He said he couldn't tell me. They want me to believe they cant tell me which ports were used. I have checked my usenet client and sure enough the total transfer on average is 10GB a week. I do not use bittorrent. A third person says the other two are 'talking tosh', to tear up the letter and continue (after I volunteered to go down to 2MB and not download). What the hell? a letter for 9GB. Looks like I will be getting a lot of those letters when the kids break up from school...