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Old 18-07-2010, 10:22   #5
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Downgraded...lost teletext.

Quote:
Originally Posted by Azi66 View Post
Hi.

I recently downgraded my VM TV package from XL with a V+ box to just the L package with no box.

The downgrade seemed to go smoothly enough but after the restart i had lost the red button icon on BBC1 etc. that lets you access the teletext service.

Is this correct? Surely you don't need the full VM package to get text? I've tried rebooting the box but to no avail.
Hi,

This is a known fault... when you downgrade from V+ service (and keep the box) you lose access to interactive red button services.

The engineers are looking in to the problem.
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