Quote:
Originally Posted by Ben B
If they say to keep checking it rather than sending a tech out, tell them it says 8888 on the front of the box, that ought to get them to send someone out.
NOTE: My advice is at user's risk  |
No, your advice is very poor. Assuming the CSR believed you (they may well know V+ boxes NEVER say 8888) the tech would turn up, see it is not showing 8888, and go away again
Report the actual fault, then they will follow the correct investigations for that fault.