Quote:
Originally Posted by japitts
Thanks. Working in mobile telecoms operations myself, I can totally appreciate a change freeze during "peak" periods, although quite why the new search function was introduced in such a period - is a little lost on me.
I'd be interested to know if these search issues are resolved before the weekend, as I've got a tech visit now booked for this and one other issue Saturday morning. I don't think for one minute it's a box issue, but CS insisted on a home visit to "investigate" this, so if that's what it takes...
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With DTV the are only so many scenarios and each one has what is required to fix the issue, and if it advises a engineer visit is required then an engineer visit is what you will get.
