Quote:
Originally Posted by Digital Fanatic
It's worked out at what you pay over the month, divided in to the days without service.
Customer Care have discretion to add good will on top as it has been a while. My advice would be polite (as I'm sure you would anyway), but state how long you've been without service and how unhappy you are.
update on the ticket: final works to be carried out on Monday now. Once fixed, just give 150 a call and get the account credited.
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thanks df,well mondays better than never, my poor daughter is on holiday this week and not happy at loss of tv as i'm sure you can imagine, at least we had on demand until the sound went, now am reduced to watching what we can on the pc,thank god we still have broadband at the mo, strange fault though that gives a few channels,broadband but then loss of sound.