So I have had the tv service from VM for quite a while now, and the box I have is an old PACE "ntl:" branded box. Probably about 5+ years old.
There are 2 main problems:
1) The sound keeps going intermittently. So it is not a smooth viewing experience. This happens on more than one channel so I am not sure if this is a box problem or the feed from VM.
2) Channels take about 4 seconds to change. There is the delay in changing channel aswell as the new channel to show picture once the channel has been changed [so in total taking about 4 seconds].
Both of these things have been going on for some time, but I haven't bothered to call into VM yet as I hardly watch the tv, and since I was home this week I noticed it and it is quite annoying
Do you think a new box would fix problem 1)? I am pretty sure it will fix problem 2). I am in the HA0 area if that helps with regards to a technical issue for Problem 1).
Thanks