Quote:
Originally Posted by bushwakka
i would have thought credit was standard but i am hoping for a goodwill gesture for the length of time and inconvenience,can anyone enlighten me to what i should be expecting please?
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It's worked out at what you pay over the month, divided in to the days without service.
Customer Care have discretion to add good will on top as it has been a while. My advice would be polite (as I'm sure you would anyway), but state how long you've been without service and how unhappy you are.
update on the ticket: final works to be carried out on Monday now. Once fixed, just give 150 a call and get the account credited.