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Old 08-07-2010, 13:59   #4
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: lost all channels

Quote:
Originally Posted by bushwakka View Post
yep,thats me!its not just the loss of service but also how i've been treated on the phone thats annoyed me, but thanks for answering me, i actually feel a bit better now!does it involve many houses?and do you think it may be resolved soon?
Just quote the fault ref when you call and Support can check the ticket. 's affecting about 28 customers.

It's caused by noise on our network, techs are having to do work on it out of hours due to World Cup matches.


Sorry to hear you've had trouble on the 'phones with some staff... I'll check the ticket again tomorrow for you
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