Quote:
Originally Posted by Ignitionnet
This isn't STM.
I'm surprised you've not taken any calls from people who've had one of these letters over 300 are being sent each month. They're nothing to do with STM.
Seems perfectly legitimate, people in this thread seem all too eager to disbelieve the guy. He posted a speedtest when asked to prove he was on 50Mbps and there's nothing in the AUP indicating that 50Mbps customers are exempt, indeed it's quite surprising that we've not seen complaints from 50M customers given the ridiculous amounts of usage during peak and off-peak some have.
The 150GB limit sounds like CS-BS, however you guys trying to say the guy is making it up due to this note that apparently they told him that people may be contacted after 150GB, not a hard limit after which someone will be cancelled. It wouldn't actually surprise if that is roughly the level that puts a person into the top 0.1%.
There's been little pattern evident in the sending of these letters so far, no reason to think this has changed  |
We have not been told of any changes to the AUP hence the referral to STM as all 50Mb customers were told the were no restrictions on that tier.
We can only work with the information we have at the moment.