Quote:
Originally Posted by Masque
If they buy a lemon then tough the have been enough warnings about 2nd hand boxes. Quite agree
Well very soon it will become chargeable if not returned which will stop this happening.
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With out reading the small print - If "anyone loans kit" in return for a service. The collection of that item is down the the supplier ,it is NOT for the customer to arrange its return.
They must offer reasonable access for the supplier to collect.
That is a passive action they are not required to move the goods off the premises.
Also if not collected in reasonable time frame ( normally 14 days) They have the right to charge for storage.
They can dispose of the item after twelve months ( having given notice that they intend to do so) as they see fit.
I would keep a full paper trail if going down this route. Names dates copies for letters E mails etc