Cable Forum - View Single Post - Help with Intermittent Connection Issues Please.

Harlow CM20 · 01-07-2010, 10:42

Thanks for the reply Ignition, I'm aware of my power levels being on the edge of things and was just wondering if there were any issues in my area since when my levels changed they changed by 3-4 dVmB each time, when Virgin Media prepared for the 50Mb upgrade in my area my levels dropped (3-4dVmB) and I required an engineer visit and have had several since then and about 7 days ago my power levels dropped again (3-4dVmB)

If you could PM me the CEO's name and address so I can ask for a repull I will be greatful to you, have been a customer since day 1 when it was Anglia Cable and that's the same cable from about 17 years ago but tbh I'm not sure that's the problem.

Power levels are better at the front of the house on the 1st V+ and standard Vbox but I'm at the back of the house and I get split off of that and that's where I lose out on the service because that's where my V+ and my modem (250 model) need to be situated.

Is it possible to have another cable run to my property from the street cabinet so i don't get split from the original 17 year old cable and lose power levels? There are 3 splitters in my house redirecting the connection and I'm thinking that another slighty longer cable going to the back of my property could rectify this as there would be much less loss due to the splitters not reducing the levels.

All suggestions are welcomed appreciated.

01-07-2010, 10:42	#6
Harlow CM20 Inactive Join Date: Mar 2010 Services: 2 Samsung V+box 1 Samsung Vbox 20Mb XLBB Phone Posts: 75	Re: Help with Intermittent Connection Issues Please. Thanks for the reply Ignition, I'm aware of my power levels being on the edge of things and was just wondering if there were any issues in my area since when my levels changed they changed by 3-4 dVmB each time, when Virgin Media prepared for the 50Mb upgrade in my area my levels dropped (3-4dVmB) and I required an engineer visit and have had several since then and about 7 days ago my power levels dropped again (3-4dVmB) If you could PM me the CEO's name and address so I can ask for a repull I will be greatful to you, have been a customer since day 1 when it was Anglia Cable and that's the same cable from about 17 years ago but tbh I'm not sure that's the problem. Power levels are better at the front of the house on the 1st V+ and standard Vbox but I'm at the back of the house and I get split off of that and that's where I lose out on the service because that's where my V+ and my modem (250 model) need to be situated. Is it possible to have another cable run to my property from the street cabinet so i don't get split from the original 17 year old cable and lose power levels? There are 3 splitters in my house redirecting the connection and I'm thinking that another slighty longer cable going to the back of my property could rectify this as there would be much less loss due to the splitters not reducing the levels. All suggestions are welcomed appreciated.