[Harlow CM20]

Hi Ignition, can you tell me if there are any issuses in the the Harlow CM20 area please?

My upstream has slowly risen/dropped again aswell as my downstream power levels which have made online gaming unplayable as my modem has to work far to hard to send and recieve time sensitive data.

I haven't actually lossed my service yet but feel it could drop out completely if the power levels get any worse, have called Virgin Media many times recently and have had more than 4 technicians in the past 7-8 months to my house to see what can be done, all cabling and splitters have been changed to the most recent and the technicians say there's nothing more that they can do?

Any help or suggestions would be greatly appreciated.

Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 29200000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 59.0 dBmV
Upstream Mini-Slot Size : 2


Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 403000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -11.4 dBmV
Downstream SNR : 35.6 dB