There is an upstream problem in your area. Hopefully they'll get it fixed toute suite.
For future reference for others, you can tell there's an upstream problem by this:
Quote:
Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec
|
The
Advanced Spectrum Management has had to kick in and downgrade the upstream to QPSK as the network is currently not able to support 16QAM in that area.