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Dougie · 24-06-2010, 13:56

Similar problem here too. I have unlimited internet on my package but for the last two bills I have been charged the daily internet access fee. Last month it was only two days but this month it was five days. The charges are occuring on the days immediately after the allowances are updated. On both occasions they have refunded the amounts immediately and have also refunded the 10p call charge.

Obviously I'm not happy that they are doing this but what really annoys me is their insistance that no one else has reported this problem.

24-06-2010, 13:56	#7
Dougie Inactive Join Date: Mar 2005 Location: Manchester Age: 48 Services: Sky + VM Phone and 20MB BB Posts: 65	Re: Data plan dropped from current contract? Similar problem here too. I have unlimited internet on my package but for the last two bills I have been charged the daily internet access fee. Last month it was only two days but this month it was five days. The charges are occuring on the days immediately after the allowances are updated. On both occasions they have refunded the amounts immediately and have also refunded the 10p call charge. Obviously I'm not happy that they are doing this but what really annoys me is their insistance that no one else has reported this problem.