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Kymmy · 21-06-2010, 15:10

Ring up 789 (0845 6000 789 from a landline) from the mobile and specify what has happened.

If they don;t do anything then contact the bank and specify that it's an unauthorised transfer and only £5 was authorised, they will then reclaim back the amount (any overdraft costs whilst they reclaim back the amount can be reclaimed or nullified)

21-06-2010, 15:10	#2
Kymmy Inactive Join Date: Dec 2007 Posts: 18,385	Re: Please help! PAY AS YOU GO QUESTION Ring up 789 (0845 6000 789 from a landline) from the mobile and specify what has happened. If they don;t do anything then contact the bank and specify that it's an unauthorised transfer and only £5 was authorised, they will then reclaim back the amount (any overdraft costs whilst they reclaim back the amount can be reclaimed or nullified)