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					Originally Posted by  Terri
					 
				 
				While I have found this brilliant website maybe someone can help me with another issue I am having. 
 
My laptop (Sony VGN-NR21J) DVD writer has worked fine but now the DVD writer does not work it is a Matshita DVD-RAM UJ870QJ ATA device.
  
I always managed to get my DVD burned using Windows DVD maker but now after the age that it takes to 'burn' it says that there was a problem and the file did not burn. I have checked the files and they work fine on the laptop, I downloaded another DVD burner programme and that worked fine for a week or 2 then that started to fail to burn.  I have checked that the driver is updated, I totally rebooted the laptop restored to factory settings and it still did not work after that. I have tried anything I have read to no avail.
  
Please can anyone help?
  
Thanks 
  
T x   
			
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 may I point this out to both of you.
 
The op clearly states the laptop has been reinstated to factory settings and it didnt help