Im sorry to bump this thread yet again but if I dont let my anger out somewhere it will spill over in to my personal life and I cant be having that
Its now been over a week since i was promised networks or the senior tech (they are meant to be liaising) would be in touch and still nothing has happened. Not even a phonecall. Ive just rang VM and spoke to another very helpful person in the CEO's office who chased it up and put it as a priority and Ive been advised they will ring back within 24hours to arrange an appointment to come round. No idea why they are coming round here again as after all the work and the 3/4's of the way there repull surely theres nothing else left to do here
Ive noticed my snr has been sitting around 35, no idea if thats ok or not? speeds are still up and down though mainly down, the last week Im lucky to get above 20Mb no matter what time of day. Its got to a point I just hardly bother gaming anymore and I just know they will eventually visit and the outcome will be being told by a tech yet again that 50Mb has its problems, we dont guarantee 50Mb and theres nothing wrong here.
Ive been extremely laid back about it all and try to remain so but I think waiting over a week just for a bloody phone call from a tech takes the mickey. Some feedback from the techs that they were looking into it would have been good.
Oh and I must add that its not the CEO guy I blame but the manager for this area, I know its been passed over to him and nothing whatsoever has happened in over a week, this isnt the first time its been passed to him and you'd think with this going back to the end of Jan it would be a priority. If he comes round again Im going to make sure Im in this time so my partner doesnt get fobbed off again with "dont worry we wont forget you we will be back again". That never happened and they denied they said it, maybe my girlfriend was winding me up, who knows.
