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IanGuy · 28-11-2004, 15:00

press page up, page down, blue.

Tell us the SNR and the return power. If SNR = lower than 20 and Return power = lower than 30 then you have a signal problem and it is NTL's problem not yours.

If this is the case you can't do anything as it is nothing to do with your household or your box, they just need to repair the network in your area.

28-11-2004, 15:00	#5
IanGuy Inactive Join Date: Jan 2004 Services: V+, 2nd STB, Virgin Phone, Virgin 20mb Posts: 277	Re: STB been on tune since 23.00 last night press page up, page down, blue. Tell us the SNR and the return power. If SNR = lower than 20 and Return power = lower than 30 then you have a signal problem and it is NTL's problem not yours. If this is the case you can't do anything as it is nothing to do with your household or your box, they just need to repair the network in your area.