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Old 28-11-2004, 14:56   #9
mmm
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Join Date: Jun 2003
Posts: 513
mmm has a spectacular aura about themmmm has a spectacular aura about themmmm has a spectacular aura about themmmm has a spectacular aura about them
Re: Finally back to £19.99 for 750k broadband :-)

In fairness to ntl - you signed up for 512k broadband for 40 quid a month (the 600K was unofficial IMHO)
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You are now getting 750k for 20 quid.

But this is of course no excuse for the attitude and approach of ntl customer dis-service.

ntl have missed a trick somewhere along the line, they should have offerred you a deal when the speeds were upped, making sure you hadn't lost out due to having to buy your own modem (I though the advert was for £149 by the way!).

Other people lost their 5 quid discount when then moved to the old 1Mbps service.

I heard the new ntl cable modems only cost 15 quid each - so no point in offerring a buy your own option - noe collecting old modems from customers who leave or move away from ntl!
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