Quote:
Originally Posted by savvychels
Thanks will try unticking that box (I think I've tried it that way before). I thought it was the box on the first page we had to leave unticked, so maybe got it backwards. Off to try
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Yup, that SPA box needs to be unticked on the "Internet Email Settings page" when you have your name and log-in information.
But you also have to make sure you don't have anything ticked on the "Outgoing Server" tab until they fix the Outlook issue.
Once they fix it and require it to connect, you go back to that tab and tick the top box, and then either the first or secoind radio button depending on whether you're using the "recent:name@ntlworld.com" format to access your POP incoming mail. If you aren't you tick the first button, if you are you tick the second button and put in "name@ntlworld.com" and you password.
But you will still leave the SPA box unticked on there as well I believe.