Quote:
Originally Posted by martyh
this afternoon i tried to log on as normal into my account to pay some bills ,and was redirected to a page that was asking for all of my personnal details i.e name ,address ,post code a/c number ,sort code and security number on the debit card .immediatley i became suspicious and phoned the bank and they said it was normal procedure to re-register after a period of time or if you log in, incorrectly (which i didn't ,as the log in page didn't appear)
I think this a stupid system to have as how would one know if the page was genuine ,we hear all the time about online fraud using this type of thing to get peoples bank details ,so i think natweast should have a look at this and come up with something else .I can appreciate that online security is a big issue for the banks but i don't think this is the best idea
incidently i have used online banking through natwest for about 5 yrs and never had this happen before so it must be a new thing .
do other banks have such a system ?
|
I know what you mean, but if you careful you should be ok. But if in any doubt contact your branch and do NOT any data on the page.
A few years ago I had an email from my bank (HSBC) telling me to log into my account.
Warey of the fact backs rearly if ever do this, I cautiously clicked the link provided []www.hsbc.co.uk.[]
But when the page loaded the address was displayed as []www.text.hsbc.co.uk[] well that sent alarm bells screaming, I immedaitely closed the link, and reported it both to the bank and on this forum.
I also as a precaution ran AV & spyware software.
To be honest I think it is a good idea that you have to re-register after a period of in activity.