Cable Forum - View Single Post

07-05-2010, 19:16

this afternoon i tried to log on as normal into my account to pay some bills ,and was redirected to a page that was asking for all of my personnal details i.e name ,address ,post code a/c number ,sort code and security number on the debit card .immediatley i became suspicious and phoned the bank and they said it was normal procedure to re-register after a period of time or if you log in, incorrectly (which i didn't ,as the log in page didn't appear)
I think this a stupid system to have as how would one know if the page was genuine ,we hear all the time about online fraud using this type of thing to get peoples bank details ,so i think natweast should have a look at this and come up with something else .I can appreciate that online security is a big issue for the banks but i don't think this is the best idea

incidently i have used online banking through natwest for about 5 yrs and never had this happen before so it must be a new thing .
do other banks have such a system ?

07-05-2010, 19:16	#1
martyh Guest Location: newcastle upon tyne Services: Sky Q silver bundle Sky Q 2TB box Sky Q mini box Sky fibre unlimited Sky Talk evenings and week Posts: n/a	natwest online banking security issue this afternoon i tried to log on as normal into my account to pay some bills ,and was redirected to a page that was asking for all of my personnal details i.e name ,address ,post code a/c number ,sort code and security number on the debit card .immediatley i became suspicious and phoned the bank and they said it was normal procedure to re-register after a period of time or if you log in, incorrectly (which i didn't ,as the log in page didn't appear) I think this a stupid system to have as how would one know if the page was genuine ,we hear all the time about online fraud using this type of thing to get peoples bank details ,so i think natweast should have a look at this and come up with something else .I can appreciate that online security is a big issue for the banks but i don't think this is the best idea incidently i have used online banking through natwest for about 5 yrs and never had this happen before so it must be a new thing . do other banks have such a system ?