[SwirlHow]

Hi all! First post so hope I get it right!

Message is really aimed at Paul from Fibrecity, I live on Anchor Road, Bournemouth, BH11 9HU, we had a letter some months ago from Fibrecity telling us that you were connecting the properties in our area.

All went well, the yellow lines were marked on the pavement to show yout guys where to dig and the connection box was fitted to the front of our property.

A couple of weeks later a team of contractors arrived in the area they dug up the pavements on literally all the roads around us installed the cable and then disappeared leaving Anchor Road untouched, other than for the yellow lines of course!!

This was weeks ago and there has been no sign of anyone from Fibrecity or their contractors since then.

Paul, I am concerned that our road has been missed/overlooked, can you look into this and let me know what is hapenning and when we are likely to be connected please.

There is a sense of deja vu here, when Nynex/Virgin installed cable into this area many years ago they too stopped installing only a street away from our area and never came back........hopefully Fibrecity are better than them??