[Az139]

Hi All

I have an Acer Aspire 5630 Laptop with Wndows Vista Home Premium. When I put a disk into the DVD drive it dosn't read it and the drive itself is not showing up on "Computer".

Can anyone please help? In device manager there are two little yelow triangles with exclamation marks in them. I have tried updating the driver software in device manager but it says the drivers are upto date?? I have also tried uninstalling the drivers in device manager and restarting the computer to allow them to reinstall automatically. When the laptop restarts a window pops up that says:

"Error reading TrayIcon1 -> Visible: Cannot Create System Shell Notification Icon" to which I have to click "ok" to allow the system to carry on reloading.

Next in the bottom right hand corner a box pops up saying installing new drivers. I click on it to watch the progress. It then says that both drivers have failed.

The drivers are called:

"MagicISO Virtual DVD-ROM0000"

and

"PIONEER DVD-RW DVR-K17RS ATA Device"

I have searched the net to try and find a reliable source for these and have had no luck. The Acer website does not appear to have them so I am completly stuck on what to do next???

Is my DVD writer broken or do I need to reinstall the drivers that I can not find???

Can anyone please help?

Thanks

Az139