Quote:
Originally Posted by homerjay
hello all
1st advises that the cable has come unplugged with error number M043
( checked it and its in good and tight at both ends )
2nd says the smart card is dislodged with error number A013
( oh no it isnt )
and all through this the STB display is showing a single "0"
is my *cough* "unblowable box" blown
and can anyone confirm my suspicion that in order to reset the boxes ntl send a power surge in order to get them to reset
thanks
hj
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Hi Homerjay,
welcome back to the site,
First of all with the MO43 although the coax is tight in both ends at the Isolator and the STB it sometimes works to unscrew it at both ends make sure the ends are clean and then re-connect it.
The A013 error could be that the card is not sitting on the reader correctly try removing it again and re-seating it making sure its in the bottom slot on the STB with NTL facing upwards and the gold chip pointing away from you.
Lastly I'd be mightly impressed if NTL sent a power surge to reboot the STB's not lastly because they dont provide your premises with Power.