Decided to email Neil Berkett regarding TiVo, here is the email correspondence:
From:
To: Berkett, Neil
Sent: Thu Apr 29 20:56:22 2010
Subject: Virgin Digital TV Service and TiVo
Dear Mr Berkett
I am a long standing NTL/Virgin Media customer and would like to start by saying the service is fantastic. Great and reliable broadband and TV service, I am a regular user of video on demand.
It is on the subject of Virgin's digital TV I'd like to ask a question. From various internet sources I understand Virgin have entered into a deal with TiVo to develop a new user interface (UI) for it's next generation TV service. I understand this service will launch later this year. I know that you won't be able go give many details on the deal, but I do have one question. I currently have two standard V boxes and a V+HD box (both Samsung branded) and would like to know if the new TiVo software will be available on these or if new hardware will be released to run this? Various articles and forums on the internet seem to be suggesting new hardware and that Virgin's current set top boxes will not run this new software. Would it be possible to confirm if the new TiVo software will be available at all on any of the current set top boxes or if it will only be available on yet unreleased hardware?
I look forward to hearing from you.
Regards
----- Original Message -----
From: Berkett, Neil
To:
Sent: Thursday, April 29, 2010 9:06 PM
Subject: Re: Virgin Digital TV Service and TiVo
Hi
Our current V+ boxes will not support TiVo but our new V HD boxes will.
From:
To: Berkett, Neil
Sent: Thu Apr 29 21:32:04 2010
Subject: Re: Virgin Digital TV Service and TiVo
Hello
Thanks for your very quick reply. Will the current V+/V boxes have any access to next gen TV?
Thanks
----- Original Message -----
From: Berkett, Neil
To:
Sent: Thursday, April 29, 2010 9:39 PM
Subject: Re: Virgin Digital TV Service and TiVo
We will continue to upgrade our UI on current generation but they will not support TiVo
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