Thread: Airports closed as volcanic ash drifts toward UK
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Old 22-04-2010, 18:25   #259
Flyboy
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Re: Airports closed as volcanic ash drifts toward UK
Quote:
Originally Posted by Pierre View Post
Well if someone has bought a £40 flight ticket, but can then potentially reclaim 5 days hotels and meals costs. I consider that unreasonable.
Perhaps you do, but the law disagrees with you and more importantly Michael O'Leary.

---------- Post added at 17:25 ---------- Previous post was at 17:23 ----------

Quote:
Originally Posted by gazzae View Post
If a flight is cancelled or you cannot get on the flight due to the airline, i.e. overbooking, crew strikes etc then the airline should have responsibility to find you hotels, meals etc
If it is cancelled due to something outside their control i.e. natural disaster, ATC strike then they should not have to provide hotels, food etc.

After all how can an airline like easyjet factor in the possibility of having to pay for 15,000 hotel rooms and meals for up to 5 days to their business plan. You can say they have insurance, but insurance costs money.
Which is the risk all businesses take when they factor their cost/price modeling. If they have saved a few quid without buying insurance, then that is their problem. It is the risk every business has to accept.
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