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Old 17-04-2010, 10:48   #77
superbiatch
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Join Date: Jun 2006
Location: Liverpool
Age: 48
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Re: Airports closed as volcanic ash drifts toward UK

Quote:
Originally Posted by Saaf_laandon_mo View Post
I think you might be right. According to the news I have been watching, I am not sure if I got this right, but I understood that airlines are supposed to refund the fare AND get you back home. However the easyjet website offers a refund (on unused part of the flight) OR a transfer within 30 days. So I assume that if I go for the refund I then need to make alternative arrangements. However I understand that all airlines have to offer accomadation for long delays.

To be honest I am not too fussed about accomadation as I have family in Lisbon, although I will take the accomodation if offered (don«t want to impose on people if i don't have to). I also need to check my travel insurance documents to see if there is anything in there regarding disruptions caused by volcanos.
I've only just read your full story, so my reply didn't really apply to you as it did me - sorry. You're already stuck there

I'm unsure about a hotel being paid for by easyjet as something in the back of my mind is telling me they aren't liable, although i'm not sure if they might offer as a gesture of goodwill.
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