Quote:
Originally Posted by izools
Why do they employ these Indian phone monkeys? Why don't they save themselves a few bob and just pop their script into a "help guide" in the box with the modem / router?
I'd much rather have fewer British staff and have to wait longer to get through to someone who knew what they're doing... Ah well.
"Webspacings? No sorry sir, we do internets and broadbandings. Super fast, very nice, you like"
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maybe not the best way to talk about it, but agreed. With a corp the size of VM, surely we could have uk based call centres 24/7, o2 can do it...!!!!!