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stevebutt · 14-04-2010, 21:45

Hello hope you can help.

For the past few weeks my wife hasn't been able to access her e-mails. It seems to work when i use my username and password but hers doesn't

It was set up some time ago as an additional or sub e-mail address to my ntlworld.com account, which i access through Windows Mail.

She hasn't been able to view her mail for weeks now, and if i try to log in on the virginmedia.com website using her address and my password, it just doesn't work. Neither can i see any option on the webmail site to change her account details and try that way

14-04-2010, 21:45	#1
stevebutt Inactive Join Date: Dec 2006 Location: Hemel Hempstead, Hertfordshire Age: 47 Services: Virgin Broadband Size M Virgin TV Size XL and now V+ HD goodness!! TU Weekends Nintendo Wii & 10 Posts: 81	can't log into additional mail address Hello hope you can help. For the past few weeks my wife hasn't been able to access her e-mails. It seems to work when i use my username and password but hers doesn't It was set up some time ago as an additional or sub e-mail address to my ntlworld.com account, which i access through Windows Mail. She hasn't been able to view her mail for weeks now, and if i try to log in on the virginmedia.com website using her address and my password, it just doesn't work. Neither can i see any option on the webmail site to change her account details and try that way