Cable Forum - View Single Post - changed domain name-servers, e-mail not getting through

Gorbag · 13-04-2010, 13:56

Hello,
I have recently (Friday) changed the name-servers on a domain that I own so that they point to my new web host.
The problem is that any e-mails that I send from my ntlworld email account (using outlook) don't get to my domain e-mail accounts. They just vanish into thin air.
E-mails from other accounts (such as AOL, or web mail) get through no problem.

My web host seems to think this is because NTL haven't updated/flushed their DNS cache and so still sees my domain as being on the old name-servers.

Does anyone know how often (if ever) NTL update their DNS cache? Or if there is a way to ask them to do it?

Thanks

13-04-2010, 13:56	#1
Gorbag Inactive Join Date: Apr 2010 Posts: 4	changed domain name-servers, e-mail not getting through Hello, I have recently (Friday) changed the name-servers on a domain that I own so that they point to my new web host. The problem is that any e-mails that I send from my ntlworld email account (using outlook) don't get to my domain e-mail accounts. They just vanish into thin air. E-mails from other accounts (such as AOL, or web mail) get through no problem. My web host seems to think this is because NTL haven't updated/flushed their DNS cache and so still sees my domain as being on the old name-servers. Does anyone know how often (if ever) NTL update their DNS cache? Or if there is a way to ask them to do it? Thanks