Quote:
Originally Posted by Stuart C
Security. Why would they care about selling on account details from someone who is in a different continent. Even assuming they don't, we have quite good protection from the Data Protection Act, but we lose a lot of the protection when the transaction is carried out on another continent.
|
That's it for me. They simply don't understand our desire for security and DPA adherence and therefore more likely to give in to temptation if offered money to harvest our data.
The other matter regarding language is although they might understand English but they don't get how we use it. They don't understand when we try to emphasis certain points. I remember one documentary showing the training they were getting and in the classroom although they spoke good English they were being taught expressions like "How do you do" and "jolly good". Now I may live in South Wales but never have I heard anyone say either of those in real life, at least not on the scale where it would need to be taught to off-shore callcentre agents.