I`m sure nobodies actually interested but i did eventually get our replacement Virgin Router......twice.
The first being a completely kaput Dlink that wouldn`t even power on, even with a replacement 5v power supply that i knew to be working.
Many would have been howling at the moon by this point although i couldn`t help seeing the funny side. Somebody was surely sitting somewhere with a little wooly Xpod doll sticking pins in his little wooly router.....ahem.
I called them back up once again and the nice Welsh chap told me he was sending another router out right away, with a return package to send the dodgy Dlink back. A couple of days later though UPS appeared at the door wanting to collect the Dlink but other than that the working Netgear they had indeed sent arrived another couple of days later.
Mission complete.
Given the chance again though i`d probably use all that time spent on the phone more constructively.
