Originally Posted by Digital Fanatic

The most important thing for Virgin Media was to get the HD channels.. which rightly so, they were proud of getting and wanted to share with all it's customers...

Later, when it came to implimenting the distrubution of the channels a further decision was made not to WASTE MONEY on upgrading soon to be defunct headends.

This was then communicated via VM's My Virgin Media website that it was going to be rolled out in stages and completed by early June.

It does start to put off some of the VM staff on this forum from posting and helping out, when colleagues are being ripped to bits for making a mistake or not knowing as much as others.

Some staff deal with billing and accounts and are not always up to date with things like NGTV rollouts.