Quote:
Originally Posted by kgollop
Thanks VM for the latest copy of Electric magazine telling me about all the wonderful new HD channels that we now have. No acknowledgement at all that half of us are still waiting  |
What did you expect,Typical VM.When you ring them reagarding the upgrades and new channels,Most of em haven`t a clue what you are talking about.Totally clueless,So i aint surprised that the latest magazine doesn`t aknowledge there recent cock ups.
---------- Post added at 11:52 ---------- Previous post was at 11:49 ----------
Quote:
Originally Posted by daveetwo
Like you were also waiting but at least they are getting news out quickerr than they have in the past which is an improvement.
Until quite recently news would be announced via a press release and customers told when they got around to it.
Ive had one or two arguments with HQ staff about it in the past and all they had were excuses and seemed totally convinced there wasnt a problem.
However they do seem to have improved.
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Personly not seem any improvements in informing customers,We only knew about the new channels thanks to forums like this and its thanks to theses sites that we know why some of us aint got em yet.There PR dept is a joke,When Sky release or sign anything new they make sure everyone knows about it