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Re: Garden Dug Up and Cable installed on my property without knowledge
Do not deal with Carillion. They are a supplier of BT, acting on BT's instructions. Respond by recorded post explaining that you hold BT responsible and consider that any arrangements they have to make to resolve the issue with their suppliers are their own business. Give them 28 days from the date of the letter to resolve the issue. Explain that you will commence proceedings in the County Court without further warning if BT has not resolved the issue to your satisfaction by then.
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