Cable Forum - View Single Post - Garden Dug Up and Cable installed on my property without knowledge

rag3d · 09-04-2010, 11:15

Have received a reply from BT this morning following receipt of my claim. They advise that is is down to their contractor Carillion and as such have sent them the claim and directed me to deal directly with them!!!! Talk about Teflon shoulders. Surely it is down to BT to manage the claim, after all they are the people that got paid for the installation?? Any ideas? I have a feeling that between BT, Carillion and Cobra I am going to just get the run around. Who should be responsible for this?

09-04-2010, 11:15	#96
rag3d Inactive Join Date: Mar 2010 Posts: 30	Re: Garden Dug Up and Cable installed on my property without knowledge Have received a reply from BT this morning following receipt of my claim. They advise that is is down to their contractor Carillion and as such have sent them the claim and directed me to deal directly with them!!!! Talk about Teflon shoulders. Surely it is down to BT to manage the claim, after all they are the people that got paid for the installation?? Any ideas? I have a feeling that between BT, Carillion and Cobra I am going to just get the run around. Who should be responsible for this?