[davren22]

Well done Carol on receiving the additional costs back. I too were in the same situation as you. I arrived at my hotel in Majorca to be told that Roomsnet had not paid therefore i had nowhere to stop. I luckily had a friend with me with a credit card and they kindly let me book another room on their card unfortunately at a much higher rate than when booking with Roomsnet. I was gutted at the time and it really ruined my holiday and have only just been able to pay back my friend. After weeks of being told the money would be in my bank in 5 days I finally received my initial money back and was promised the additional costs from Roomsnet the week after. I faxed and emailed them numerous times with all the correspondence they asked for but then their communication with me just fizzled out and they stopped replying to me and i never received back the additional costs.

How did you manage to receive back the additional monies if you dont mind me asking ??

Thanks