Hi Guys, I'm hoping someone might be able to help? I think my laptop has some kind of virus. Be gentle with me, I'm not particuluarly advanced with these things! I've spent ages searching google but I just can't get my head round any of it.
I've not installed anything but whilst online my Microsoft Security Essentials flashed up a warning then crashed and a random antivirus programme I've not installed started to pop up lots of strange errors. I rebooted and since then nothing but the internet works. I can't access control panel, system restore etc - All I get is a windows cannot find error rundll32.exe. All of my antivirus, malwarebytes etc aren't working, I get the same error when I try and open them. I can't download anything either. When I click run on anything I download eg Microsoft Security Essentials I get asked which programme I want to open the file with but none of the options work
I don't have the windows CD either, my laptop was preinstalled with XP.
Any help would be greatly appreciated!
Many thanks
K