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Old 02-04-2010, 22:05   #9
Russ
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Join Date: Jun 2003
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Re: DVLA still incompetent?

I worked there 6 years ago, the place was full of traditional "I'm always right" civil service types. The general perception was the callers were always either all up to something or simply always wrong. If someone called up who had a good knowledge of what they were phoning up about they were generally treated with distain.
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