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Old 02-04-2010, 21:26   #8
Escapee
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Join Date: Jun 2003
Location: This Planet
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Re: DVLA still incompetent?

Quote:
Originally Posted by Kellargh View Post
We sent off a log book after we sold our car, low and behold they claim they never received it. We then sent off a letter with the date we sent the log book and a complaint by recorded delivery, they claimed they never received that either. We've had incorrect fines sent to us for this and that about the car we no longer own, and we've gone to the building in person to be told all of this rubbish and that we have to pay.

I can't believe the way the DVLA is run. What a joke.
I understand the DVLA will not accept recorded delivery as proof that they received your documents. I was told the reason for this is so they do not have to accept blame when they loose your documents in their internal system.

The DVLA are always right.
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