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Old 23-03-2010, 10:18   #54
m419
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Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
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Re: A few thruths about Virgin media engineers ( Kelly Communication ones! )

Quote:
Originally Posted by stealthsyst3ms View Post
Right then people

I've been holding back from posting on here, until i had gathered enough 'on the job' info!
If you want to know why alot of the customer complaints arise from installation issues, i'm here to help you find the correct answers....

I lasted 4 months working with these ( kelly ) type people, and i'll tell you something... I've never worked for such cowboy's in all my life!
Don't Blame Virgin for Dodgy Installations, its all to do with the workload that these kelly Supervisors/Managers put onto the Engineers.
I have worked 12hrs a day on average, and still owe them over £800 for tools 'they' said we would get for free in the initial Interview/Training.

Anyone have any similiar facts? I'm currently providing virgin media and press with some Pics and problems i have seen whilist out on the job, and because i know a few people this won't go away i'm affraid!

any kelly/Virgin execs on here?

More to be posted...
Well I remember Kelly Communications being used by Cable London as far back as 1997, they must be doing something good for Telewest/Virgin to be using them for so long???

However, maybe it is a local thing, I mean from my experience,they haven't been to bad when it has been a Kelly Communications engineer, maybe they have changed,it has been a while since we had an engineer out.
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