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Old 22-03-2010, 22:39   #142
Horizon
Media Watcher
 
Join Date: Feb 2006
Location: Essex
Services: Sky, Cable & Freeview
Posts: 2,410
Horizon has reached the bronze age
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Re: [Merged] Technical Support via newsgroups is withdrawn.

Just seen from the news thread about the vm newsgroups being axed, of course that couldn't be forseen....:

My post on vm's feedback group from 16.2.2007:

Throw a spanner in the works here

Clearly the ex-Telewest staff are serious and dedicated about creating a
unified VM discussion forum, going by the number of their posts and their
individual remarks in various threads. I also read into what they say, that
they want the VM groups to be open and as widely used by all VM customers as
possible. My query then is, is a 15/20+ year old technology like Usenet the
best way to create this "venue"? Many people both young and old will not be
aware of Usenet and will never come across these groups, but they will be
aware of the web....Hence, as we're at the dawn of new age (ok, a little
over melodramatic) should VM move their dedicated/moderated/supported forums
to a web based solution accessed from a option on VM's main website and dump
these groups altogether?

Horizon

----

And VM's response:

There are moderated sections on the website for this - see the 'Your
Shout' link.

This is all about creation and use of different channels for different
needs.



Alex

--

Alex Brown
Senior Product Manager

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YAWN.
To think people actually get paid to write this drivel.
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