Nobody has fibre optic cable to their house.
Virgin's fibre network only runs to the nearest green box. It then undergoes optical to electrical decoding and the signal is sent from that point on down a coax cable to your house
Have you tried the postcode checker? A similar problem is already being discussed within this forum. Can't find link at the moment
---------- Post added at 19:13 ---------- Previous post was at 19:11 ----------
Here it is
http://www.cableforum.co.uk/board/62...t-give-me.html