Thanks AGAIN lol I told you you should work for VM
looks like I need to google harder

I told the guy at VM that you had said right at the beginning that my problem looks like noise ingress on the line (with the codewords) and from what they've said, it looks like you were right from the start, give yourself a pat on the back
I'll try and give you a break from the questions for a while, hopefully my next post will be with an update of them fixing it