Quote:
Originally Posted by AbyssUnderground
Yeah I don't dispute that, but if they list that fee, and as above they can't charge within 7 days, if you choose to return after 7 days then they are well within that right to charge. However I don't recall seeing the person in question say how long they had the item before returning it. Either way, terms and conditions are there to protect both ebuyer and the buyer.
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It was returned immediately in the original packaging, it hadn't even been installed - as for not using them again being 'pure stupidity' I would suggest that that is your opinion, which I don't share. I buy many items 'online' & rely on the seller describing the goods correctly as fundamental to the process. Charging me for their error in the description compounded the problem.
I take on board all the comments regarding disputes being resolved, but there shouldn't have been a dispute in the first place.
No-one seems to have answered my question as to whether this kind of problem still occurs, just how I could have put a lot of effort into resolving it - sorry, but when I can buy elsewhere, why should I bother?