Quote:
Originally Posted by r94yan
lol, tried that, just phoned customer service, they said its a signal fault i think that is wronf, but they are increasing my signal, they said wait 24 hours
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They can't increase your signal from the office, even if it was that causing the issue
I don't know why some staff say things like this! It's some setting on your tv that isn't keeping it set to WIDE or it's a scart lead issue... some tv's (especially older models) sometimes need pin 8 removed as switching channels sends a signal to the tv via this pin).
do you still have the scart lead you had with Sky? Try connecting with that... it may have pin 8 removed.